Thursday, November 24, 2005

Do you know what I know?

Going about my normal duties of visiting customers computers in their homes (the customers' homes, not the computers'), I received a call on my cell phone. I answered in the normal way clearly defining myself as a computer technician.

The first words out of his mouth were "What do you know about computers?" Well, this is one of the most nebulus questions I have been asked in a while. I though I would do the proper thing and find ways to narrow the search of how to answer him.

"Well, sir, what do you want me to know?"

Believe this, or don't, his reply was "Everything I know."

I thought to my self, well, I left my crystal ball at home and the last time I checked I was not telepathic. So how could I know if I know for sure if I know everything he knows. What if there is one thing on the list that I don't know... will I lose all of my credibility? Will I not gain him as a customer?

"Maybe you can tell me how I can help you, let's start there", I said with a calm confidence.

"I have an ASUS A7N8X-E motherboard with an Athlon 2200+ chip, a gig of RAM and an ATI Radeon Sapphire card. I need to replace it with something comparable that will accept the Athlon chip".

Ok, now we're getting somewhere. He is talking my language. "So, tell me how I can help you with that?"

"Where can I get a replacement for a good price?" He had the same 'almost challenging' tone he was maintaining the whole conversation.

"I recommend that you do some searching on the internet. Might I suggest pricegrabber.com, zipzoomfly.com or newegg.com. They have really good prices. Or..." he cut me off and his tone changed from challanging to angry:

"How the *&@@! can I buy anything on the internet when my %@@*!#*^!@ computer is broke down???"

Well, see, I did not know everything he knew. I didn't know that his computer was non-functional... but thank the Lords of Kobol, now I know everything he knows, so I thought that since I knew everything he knows, it would be a good time to hang up.

2 Comments:

Anonymous Anonymous said...

Another triumph of tales from the "real world"! (or as the stomach turns) Nice going Ferd ... Keep up the good work... I think you've got a best seller here!

11/26/2005 9:58 PM  
Anonymous Anonymous said...

I don't know a thing that you know. But I do know that was funny. Yep, funny.

9/28/2006 3:04 PM  

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